Welcome to the Website TotalEnergies U.S.
The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.
TotalEnergies U.S. is the « data controller » with responsibility for personal data processing on the Website TotalEnergies U.S. These processing operations are carried out in accordance with the applicable law.
1. Purpose of processing, legal basis, the period of storage and types of data collected
When visiting the Website TotalEnergies U.S., you may need to provide us with personal data.
| Purposes | Categories of personal data | Legal basis | Retention period |
|---|---|---|---|
| Operation and administration of the website; responding to user inquiries | Identification data (first name, last name); contact data (email address); technical data (IP address, browser information) | Legitimate interest of the data controller | Data retained for the duration necessary to process requests and in accordance with applicable legal obligations |
| Audience measurement and statistical analysis of website usage | Technical and usage data (cookies, browsing data, IP address) | Consent (for non-essential cookies) | Up to 13 months, in accordance with applicable regulations |
| Website security and performance | Technical data (IP address, log data) | Legitimate interest of the data controller | For the duration necessary to ensure website security and integrity |
2. Profiling
he data controller does not carry out automated decision-making and/or profiling, within the meaning of applicable regulations, that produces legal effects or similarly significant effects on individuals through the Website TotalEnergies U.S. For any questions relating to the processing of your personal data, you can contact us at the address mentioned below.
3. Recipients of the data
In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors:
If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the Website TotalEnergies U.S. Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we recommend you not mention your personal data and we inform you that you can object to this publication by contacting us at the address mentioned below.
4. Data transfers
Any transfer of data to a country outside the European Economic Area shall be carried out in accordance with the applicable regulations and in such a way as to protect your data appropriately.
As indicated in the table below, for the purposes of the services provided on this website, your may be transferred to the following recipients located outside the European union.
| Recipient | Types of data transferred | Purpose of the transfer | Recipient's country | Measures to ensure adequate protection |
|---|---|---|---|---|
| TotalEnergies USA | First name, last name, email | Customer service | United States | Standard contractual clauses data controller to processor |
| Etc. |
In order to ensure an adequate level of protection of the personal data being transferred outside the European economic area, Binding Corporate Rules have been adopted.
For data transfers not covered by the BCR, other measures to ensure adequate protection are taken.
You will find more information regarding our BCR here.
For more information about the other measures taken to ensure adequate protection, please write to the contact address: [email protected]
5. Data security and confidentiality
The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.
7. Your rights / Contact
In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on a legal obligation, you can also request a restriction of processing.
To exercise your rights and question us about your personal data processing, you can contact [email protected]
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.